• Terms conditions

These Terms set out your rights and obligations and those of Cricville.com a division of zealcity studio entertainment private Limited with its corporate office at No.19 Bakthavatchalam nagar, 5th street, Adyar, Chennai – 600020, a company registered under the companies act 1956 and is governed under the laws of India.


Cricville.com is also referred to in these Terms as “we”, “us”, “our” and “zealcity”, in relation to the online skill games (the “Games”) and related services (together “the Games Service”) provided by us through this website or mobile application. By accessing this website, mobile application and/or registering for the Games as a “Member”, you agree to these Terms. If you are not a Member you similarly confirm that you are bound by these Terms each time you access the Games.You may access these Terms at any time by using the link to these Terms on the bottom of the home page of the Games or where indicated in the mobile application. We may revise these Terms at any time in accordance with Clause 25 below and your continued use of the Games or your money account (if applicable) with Cricville.com (an “Account”) shall be deemed irrevocable acceptance of those revisions.

Game service

Cricville.com provides its Members with the ability to play the Games and to participate in tournaments with other Members. The Games are of pure skill and there is no chance element to them. Thus, when participating in a tournament with other Members it is your speed and skill in playing the Game that is assessed against other Members, and the winner will be the Member who, through skill and judgement, scores the most points in the relevant Game. You should familiarise yourself with each Game, by reading the rules and instructions before you play.

We are not an internet service provider. To play our online Games, you must have internet access and the skills required for web usage. To play our mobile Games you must have a mobile handset that is suitable for playing the Games. You will be responsible for the data charges that your mobile operator will charge you for playing our mobile Games. You should ask your mobile operator if you are unsure what these charges will be before you play.

The Games and tournaments hosted by us will function best if your computer (or mobile phone, if applicable) meets the technical requirements described in the technical section of our FAQ’s. It is your sole responsibility to confirm the technical compatibility between your computer system and the Games.

Registration and membership

You are required to register with us before you can start playing our games. By registering and establishing an Account with us you expressly confirm that when playing any of our Skill Games for money that:

(a) You are able to enter into a legally binding agreement with us;

(b) You will not use the Games while you are located in a country, state or jurisdiction that does not allow you to play the Games (if you are not sure, you should check before you play any of the Games for money);

(c) you are not depositing money that does not belong to you, which has been gained from criminal or other illegal activity or with a credit, debit or charge card that does not belong to you;

(d) You understand that by using the Games Service you may lose money that you may pay to play a Game and accept that you are fully responsible for any such loss;

(e) You will not use this Website for any purpose that is unlawful or prohibited by these Terms; aIt is your responsibility to ensure that national, state or other laws to which you are subject to do not adversely affect your right to participate in or play the Games.

If you decide to become a Member, or to enter a tournament, the Game Service or the Game in question (as the case may be) will be made immediately available for your use. As a result you will not have the right to cancel these Terms or to any refund of monies you pay once you have started to play a Game and the applicability and enforceability of these terms and conditions shall not be affected by any "cooling-off" period once you have played a Game.

You undertake to register for the Game Service using accurate and current information about yourself including your age, full name and surname, place of residence and a valid email address. You agree to only register one online Account and / or one mobile Account with us. If you hold an online Account and a mobile Account with us any balance that you hold in one Account will be held separately from the other. You understand and agree that if you provide inaccurate information to us we will close any Account that you may have with us. If you are asked for and provide details of a credit, debit or charge card, PayPal account or short message service ("SMS"), you must ensure that (a) you are fully entitled to use that form of payment,

and (b) have available funds sufficient to cover the charges that you make.

You will not allow anyone else to use your login details or give them to anyone else. If you do, you accept full responsibility for the consequences of this and agree to fully indemnify and hold us harmless from any damage or harm that may result.

All deposits that you make with us from time to time shall be kept separate and distinct from the funds of ours and shall be managed and administered by any one of our companies.

If no transaction has been recorded on your Account for twelve months, we will pay the balance in your Account to you. If we are unable to locate you we reserve the right to donate such funds to a registered charity of our choice or as set out in clause 13. Our employees, investors and subsidiary companies are allowed to take part in tournaments for the purpose of testing the user experience, but may not withdraw money or prizes for themselves.

Intellectual Property

You acknowledge that all copyright, trademarks, and other intellectual property rights in and relating to the Games, are owned by Cricville.com a division of Zealcity studio entertainment Pvt ltd. It can be easy to copy material that appears on websites, but this does not mean it is legal. Therefore, no-one may copy, distribute, show in public or create any derivative work from the Games, or any of the material which is found on the Games, unless properly licensed to do so by (a) us and (b) where material contributed by one or more Members is concerned, by the Member(s) in question.

By submitting any material to the Games Service, you; -are representing that you are fully entitled to do so and you; - grant us a non-exclusive, royalty-free, non-terminable licence to copy, modify, distribute, show in public and create derivative works from that material solely in the course of its processing and display on and through the Games Service in accordance with these Terms; and - authorise us to adapt the relevant material in the course of doing so, and so waive your moral rights to object to any derogatory treatment, or to be identified as the author, of the material in question.

We grant you a limited licence to access and use the Games subject to these Terms. However, this licence does not allow you to make any commercial use or and derivative use of the Games (including any of its individual elements or content).


It is your responsibility to ensure that read the rules and understand them before playing the games. The number of players participating in a tournament and their relative skills determine the result of all tournaments.

The support section of our website provide further information about how you can participate in our tournaments as a fun player, free roll player and a cash player. They form part of these Terms so you should take the time to read and understand them

We may, from time to time, make additional Games available through the Service. This Agreement will apply to any Game Rules relating to such Games. We will let you know about, and give you the opportunity to read such Game Rules at the time of introducing additional Games to the Site. We reserve the right to determine the results and winners of each of the Games. By registering and/or participating in any Game or tournament you agree by these determinations. We will post lists of winners on the Site following each Game and/or tournament.

Winners and prizes

The prize amount of all cash prize tournaments will be disclosed at the outset of each tournament, except in cash progressive tournaments where the cash prize will be dependent upon the number of participants in the tournament. The indicated cash prize will be the total prize fund that will be distributed to the winning participants. Cash prizes will be deposited directly into a winning Member's Account and will usually be available within thirty (30) minutes of a tournament's conclusion. Where a cash tournament ends before its scheduled closing, the prize for the tournament will be reduced to reflect the proportion borne by (a) the number of participants in the tournament when it closes, to (b) the maximum number of participants intended for that tournament.

Game rules, scoring, controls and guidelines for all tournaments offered by us can be found at each specific Game section. Any questions or comments regarding this information should be sent to our Customer Support using the forms available.

At the conclusion of each tournament, we will list the Usernames and scores of the winners. The lists will only be available to the participants of the tournaments. We will also regularly update the site's various high scorer tables or leader board tables. For tournaments with substantial prizes the tournament conclusion and posting of winners may be delayed for up to 5 working days by us to allow for verification of result and prevention of abuse.

Any amounts that are mistakenly credited as winnings to your Account remain our property and will automatically be transferred from your Account upon the error being noticed. Any winnings mistakenly credited to your Account yet withdrawn by you will constitute a debt owed by you to us in the amount of such wrongfully attributed winnings.

Any bonuses that we may give you are not transferable and can only be used by you. Any "guest registration" or "fun money" play that we may provide does not contribute towards

any bonus offers that we may offer. Any bonus offers that we may provide remain valid for as long as they are posted on our website unless otherwise stated by us.

Deposit and withdrawals - cancellation and refund policy

On registration and at other times when you make a deposit, we may grant your Account with additional bonus funds and/or credits ("Bonus Funds"). Bonus Funds can be used to play our Games but cannot be withdrawn. You will also be unable to withdraw any funds (including any winnings you make from Bonus Funds) for 14 days from the date of the last confirmed deposit.

When you request your first withdrawal from your Account, we will ask you for (a) proof of your identity and (b) your email address. If you are unable to provide this to us, to our reasonable satisfaction we may be unable to pay your requested withdrawal to you. We reserve the right to request this information for subsequent withdrawals too.

We reserve the right to refuse to accept any promotional offers that we make to you and to withdraw them at any time. Any promotional offer that we make is subject to change by us at any time. Any additional terms and conditions that apply to a promotional offer will be displayed beneath it. By accepting a promotional offer and/or making use of a promotional offer, you are confirming that you agree to its terms and conditions.

If you provide materially misleading, inaccurate or incomplete information in your Account, we will be entitled to terminate your Account and because you to forfeit any prizes you may have won as well as exercise any legal remedies we may have as a result of such conduct.

Your account

A person may open only one online Account and one mobile Account, and must be funded only by that person. We reserve the right to assess compliance with this requirement by checking for unique email addresses, real world addresses, credit card number and/or any other payment forms used to establish an Account.

If any Member is discovered to have more than one online Account and one mobile Account, we reserve the right to close the relevant Account and consolidate all or part of the funds in any additional Accounts into the original, legitimate Account. The maximum amount transferred, if any, will not exceed the total amount of deposits, less any withdrawal requests that have been paid on the additional Accounts. All winnings will be forfeited. Furthermore, we have the right to deduct the reasonable transactions costs of doing this from the amounts being transferred to the original Account.

Continued breach may, at our discretion, result in the termination of all the relevant persons

Accounts and banning from the Games and the Games Service. We reserve the right to terminate all affected Accounts if we conclude, acting reasonably, that a person controls or operates more than one online Account and one mobile Account.

We will not be liable to you for any loss that you may incur as a result of an unauthorised person accessing your Account and we accept no liability resulting from its unauthorised use, whether fraudulent or otherwise. As is usual, it is for you to ensure that your Account password is kept completely secret.

By opening an Account, you agree to allow us access to your Account to investigate complaints and/or other allegations of abuse.

At the termination of an Account, a sum equal to the remaining amount of funds that may be withdrawn in the Account will be returned to you once you have (a) proved your identity and (b) confirmed your email address to us, to our reasonable satisfaction. Deposits of funds made in the Account, less any withdrawals that have been made on the Account, will only be credited to a PayPal account that is registered in your name.

Where we have a serious and reasonable suspicion of fraudulent activity on an Account, we reserve the right to withhold the payment of withdraw able funds to a Member until the end of the charge-back period which applies to the payment method used to pay in the relevant funds.

Technical faults

Our software has gone through vigorous testing and we strive to make the software the most reliable. On the occurrence of server crashes, breakdowns or software malfunction, Cricville.com has taken it as a policy to refund all the money back to the participants in a tournament.

In case of disruption or malfunction of service during a tournament, Zealcity will refund after proper verification, the bet amounts only. Zealcity is not liable for any potential winnings from any unfinished tournament.

Without limiting the preceding Clause, during any period of twelve months, our aggregate liability under these Terms (whether arising in negligence, breach of contract or otherwise) will not under any circumstances exceed the greater of (a) Rs.300, or (b) an amount equal to the sums you have paid into your Account during the relevant period of twelve months, regardless of the cause or form of action.

Non-excluded Liabilities

Nothing in these Terms limits our liability for death or personal injury resulting from our negligence, or any other liability which may not by law be excluded. Any statutory rights you may have as a consumer remain unaffected.

If (a) there is a technical failure of the Games which causes, as a result, a tournament to be uncompleted, and (b) it is determined by us with certainty that the responsibility for the failure lies completely within our control, then, after examining the cause of the malfunction, we will refund to your Account an amount up to the equivalent in entry costs that were charged to your Account for joining the particular tournament. We do not have any liability to pay winnings which may potentially have been won in an uncompleted tournament.


There are standard fees for all cash Accounts as follows: Playing fee: Approximately 15%- 20% depending on the game , of the entry cost for a Cash or Progressive tournament represents a fee paid by you to us for hosting the Game service. The remaining 80%-85% of the entry cost is not paid to us, but goes into the player's prize fund to be paid by players to the winner(s) of the Games. See the section Money for more details.

Withdrawal Fee: Each withdrawal from your Account will incur a processing fee of up to 5% per request. If an Account balance (excluding any non-withdraw able funds) is lower than the withdrawal processing fee, the withdrawal request will not be completed.

When you credit your mobile Account with funds, the amount credited will be worth less than the amount that you paid. This is because you are charged a small transaction cost for making a deposit. The amount charged will be stated before you make payment.

We may add new or ancillary services from time to time which require the payment of fees either to us or a nominated third party on terms which will be provided to you at the time.

Game operation

We have the right to withdraw or modify one or more Games or aspects of the Games where

we have legal or technical reasons to do so, including (a) privacy, data protection or other legal objections to the content or conduct of the Games, and (b) technical difficulties experienced by us or on the Internet. There may also be times when the Games become unavailable, whether on a scheduled or unscheduled basis. For security or other reasons, we may require you to change password or other information which facilitates access to the Games.


Zealcity is not an internet service provider and therefore not the liability or responsibilities to ensure that the internet connections from the members stand point are perfect. The responsibilities of ensuring the games are working on the member's computer or any other computer that the member may access is solely the responsibility of the members. Zealcity shall undertake no responsibility for disconnections or any other internet connection failure for its members. Zealcity will not be liable to any network disconnections on the user's computer or any other external networks. In case of any disruption of services while the games are played, Zealcity will manually cancel the game and refund the points/chips irrespective of the status of the game. Zealcity has the right to cancel and refund points/chips for any games.

Fraud prevention

Members may not use unfair methods to play the Games. Any technique which allows a Member to use anything other than pure skill in the conduct of a Game is unfair for these purposes. Such techniques may include, but are not limited to, multiple online or mobile Accounts, the use of program codes or commands or any adapted hardware or software to assist play, the impersonation of another Member, or deliberately losing Games for the purpose of getting a competitive advantage. Further, Members must not do anything that may cause a disruption or malfunction of the Games

Suspension and Termination

We reserve the right (a) to suspend or terminate any Member's access to the Games, or parts of it, and (b) to forfeit from the relevant Account(s) all winnings, if the relevant Member or material appears to us to be in breach of any provision of these Terms. Forfeiture of winnings applies strictly where Any person whose access has been suspended or terminated must not re-register for, or re-access, the Games without our prior written consent. You are responsible for everything that is done on or through your Account while you are logged in. Any suspended member found guilty shall have all his winnings and deposits shall be revoked and the member shall be banned from the website and use of game service for life.

Unallocated Member Funds

From time to time, we will hold funds which are not allocated to Members. This may occur for a number of reasons including where a Member's winnings are forfeited, or if we are unable to place funds in an Account because it has already been closed by a Member. We may use these funds for a variety of purposes including using them for "Free roll tournaments" (these are free entry prize tournaments which are open to all Players with qualifying skill rankings), donations to registered charities, developing and improving the Games and Games Service or anything else that we believe appropriate.


You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. This means that you, and not us, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available through the Games. We do not control Content posted on our website in relation to the Games by third parties, and as such, we do not guarantee the accuracy, integrity or quality of such Content. You understand that by playing the Games Service, you may be exposed to Content that you may consider being offensive, indecent or objectionable. Under no circumstances will we be liable in any way for any Content including, but not limited to any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available in relation to the Games.

You agree not to:

• upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;

• use the Games to harm minors in any way;

• use the Games to impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity;

• forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Games;

• remove any proprietary notices from the Games Service;

• cause, permit or authorise the modification, creation of derivative works, or translation of the Games without our prior express written permission;

• use the Games for any commercial purpose or the benefit of any third party or any manner not permitted by the licenses granted in these Terms;

• use the Games for fraudulent or abusive purposes;

• attempt to decompile, reverse engineer, disassemble or hack the Games, or to defeat or overcome any encryption technology or security measures implemented by us with respect to the Games and/or data transmitted, processed or stored by us;

• harvest or collect any information about or regarding other Members or Members' Accounts, including, but not limited to any personal information;

• upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

• upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party;

• upload, post, email, transmit or otherwise make available any unsolicited or unauthorised advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes", or any other form of solicitation;

• upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

• disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users of the Games are able to type, or otherwise act in a manner that negatively affects other users' ability to compete in Games or engage in real time exchanges;

• interfere with or disrupt the Games or servers or networks connected to the Games, or disobey any requirements, procedures, policies or regulations of networks connected to the Games;

• use the Games to intentionally or unintentionally violate any applicable local, state, national or international law, and any regulations having the force of law; and/or

• use the Games to "stalk" or otherwise harass another.

Informing us

If you see anything relating to the Games which appear to infringe these Terms, then please contact us to inform us of it by using the "Report Abuse" function, or by emailing us.

The Refer-a-Friend Policy

The terms of any "Refer-a-Friend Policy" that we may make available to you will be provided to you separately to these Terms.

Change procedure

Zealcity shall change or remove any material on the Games which we determine in our sole discretion is capable of breaching any part of these Terms or which may bring the Games into disrepute. However, each user acknowledges that we do not actively monitor material which is contributed by Members on the Games, and we make no undertaking to do so, it shall be the responsibility of the members to acknowledge these changes.


You agree to indemnify us against all liabilities, claims and expenses that may arise from any breach of these Terms by you or through any computer that you use to access the Games or the website – www.Cricville.com and Zealcity studio entertainment private limited.

Governing law

This Agreement shall in all respects be governed and interpreted by, and construed in accordance with the laws of India. All disputes, differences, complaints etc., shall be subject to Arbitration under the Indian Arbitration and Conciliation Act, 1996. The place of arbitration shall be Chennai, Tamil nadu, India.


We reserve the right to assign these Terms and to assign or subcontract any or all of our rights and obligations under these Terms. You may not without our written consent assign or dispose of your Account or these Terms.

Entire Agreement

These Terms set out the whole of the agreement between us and you concerning the Games and they replace all earlier agreements and understandings with you, except for any fraud or fraudulent representation by either of us. A person who is not a party to these Terms has no right to rely upon or enforce any part of these Terms.

Changes to these Terms

We reserve the right to update these Terms from time to time. When we do so, we will notify you of this on the main screen of the Games, after which your continued use of the Games will constitute your acceptance of the new Terms commencing 30 days after the date of posting (or such later date as we indicate in the relevant posting). If you do not wish to be governed any new version of the Terms, you must notify us of this in writing on or before the date that the new version of the Terms will apply and from that date you must stop using the Games.


In the event that any part of these Terms is held to be invalid or unenforceable by judicial decree or decision, the remainder of these Terms shall remain valid and enforceable

Accepting the terms and conditions

You undertake to have read and abide by the above terms and conditions.


You can contact us filling the form from the contact page or by sending a post to the mentioned address.